Welcome to our Spa & Wellness Services.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit an inquiry, or book our spa and wellness services.

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1. Information We Collect

Depending on how you use our website, we may collect information such as your name, mobile number, email address, city or service location, preferred service, appointment details, and other information that you voluntarily provide through our booking, contact, or inquiry forms.

2. How We Use Your Information

We may use the information you provide to process spa and wellness bookings, respond to inquiries, confirm appointments, provide customer support, communicate service-related information, and improve our website and services.

3. Booking & Customer Communication

When you submit a booking request, our authorized team may contact you by phone, SMS, WhatsApp, or email regarding your appointment, service availability, booking confirmation, or other service-related matters.

4. Privacy & Confidentiality

We take reasonable steps to keep customer information confidential and use it only for legitimate business purposes. We do not sell or knowingly disclose personal information to unauthorized third parties.

5. Data Security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure. However, no internet-based system can be guaranteed to be completely secure.

6. Payment Information

Where online payments are available, payment processing may be handled by authorized third-party payment providers. We do not intentionally store complete debit card, credit card, banking, or UPI authentication credentials on our website.

7. Cookies & Website Analytics

Our website may use cookies and similar technologies to remember preferences, improve website functionality, understand visitor activity, and measure website performance. You may manage cookie preferences through your browser settings where applicable.

8. Google Ads & Advertising

We may use online advertising and analytics services to promote our spa and wellness services and understand website performance. These services may use cookies or similar technologies in accordance with their respective privacy policies and applicable requirements.

9. Third-Party Services

Our website may use third-party services such as payment providers, analytics tools, communication services, hosting providers, or advertising platforms. These providers may process information according to their own privacy policies and applicable laws.

10. Information Sharing

We may share necessary information with authorized service providers or business partners only when required to provide requested services, process bookings, operate our website, provide customer support, or comply with applicable legal requirements.

11. Data Retention

We retain personal information only for as long as reasonably necessary for legitimate business, customer-service, accounting, security, or legal purposes, subject to applicable requirements.

12. Your Privacy Choices

You may contact us to request information about personal data that we hold about you or to request correction or deletion where applicable and permitted by law.

13. Children's Privacy

Our website is intended for customers who are legally permitted to use the advertised spa and wellness services. We do not knowingly collect personal information from children without appropriate authorization.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements. Any updated version will be published on this page.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us using the official contact details provided on our website.