Welcome to our Spa & Wellness Services.
Thank you for choosing our professional spa and wellness services. We aim to provide a comfortable, transparent, and professional experience to our customers. Please read the following Terms & Conditions carefully before making a booking or payment.

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1. Services

We provide spa, wellness, relaxation, massage, and personal care services as described on our website. Available services, packages, duration, and pricing may vary depending on the selected location and service.

2. Booking & Appointment

Customers can submit a booking request through our website or through our authorized contact channels. A booking is considered confirmed only after availability has been verified and confirmation has been provided by our team.

3. Service Availability

All spa and wellness services are subject to availability. Service availability may vary by city, location, date, time, and selected treatment.

4. Payment Policy

Payments, where applicable, must be made only through our officially authorized payment methods. Customers should not make payments to unauthorized individuals or personal accounts claiming to represent our business.

5. Pricing & Additional Charges

Service prices will be communicated before booking confirmation. Any applicable additional charges will be informed to the customer before the service is provided. We aim to maintain transparent pricing without hidden charges.

6. Cancellation & Rescheduling

Customers may request cancellation or rescheduling of an appointment subject to our applicable cancellation policy. Any refund, cancellation fee, or rescheduling charge will depend on the applicable booking terms.

7. Refund Policy

Refunds, where applicable, will be processed according to our refund policy and the nature of the booking. Customers may contact our support team for assistance regarding eligible refund requests.

8. Customer Privacy

We respect customer privacy and handle personal information responsibly. Information provided during registration, booking, or communication may be used only for legitimate business purposes such as appointment management, customer support, and service communication.

9. Professional Conduct

Customers and service professionals are expected to maintain respectful and professional behavior throughout the booking and service experience.

10. Wellness & Personal Care Services

Our services are intended for wellness, relaxation, personal care, and spa-related purposes. Services must be used only for their stated purpose and in accordance with applicable laws and regulations.

11. Health & Safety

Customers should inform the service provider about any relevant allergies, injuries, skin sensitivities, or other conditions that may affect a spa or wellness treatment before the session begins.

12. Prohibited Activities

Any illegal, inappropriate, abusive, or unauthorized activity is strictly prohibited. We reserve the right to refuse or cancel a service if a customer violates our policies or applicable laws.

13. Service Changes

We reserve the right to modify, update, suspend, or discontinue any service, package, pricing, or availability when necessary. Any confirmed booking will be handled according to the applicable booking terms.

14. Customer Support

Our customer support team is available to assist with booking-related questions, service information, cancellations, rescheduling, and other legitimate customer concerns.

15. Legal Compliance

All services are provided subject to applicable laws, regulations, and business policies. Any activity that violates applicable law may result in cancellation of the service.

16. Changes to Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, policies, or legal requirements. Updated terms will be published on this website.

17. Acceptance of Terms

By using our website, submitting a booking request, or making a payment, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.